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	<title>Optometry Blog &#187; dispensing cet</title>
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		<title>How is as important as what&#8230;</title>
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		<pubDate>Mon, 17 May 2010 03:26:54 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[All Optometry Blog Posts]]></category>
		<category><![CDATA[Training & Development]]></category>
		<category><![CDATA[clearview training]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[dispensing cet]]></category>
		<category><![CDATA[Flame Health]]></category>
		<category><![CDATA[Model of communication & personality]]></category>
		<category><![CDATA[NLP Weekly]]></category>
		<category><![CDATA[optical cet]]></category>
		<category><![CDATA[optometry CET]]></category>
		<category><![CDATA[Training & development]]></category>

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		<description><![CDATA[I was recently doing some training in a sales based environment and I was talking to the audience about verbal communication and this time it was specifically to do with talking on the telephone The focus of the training module was to focus on the point that &#8220;how you say something is as important as what [...]]]></description>
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